Online Exchanges & Returns
We understand that sometimes your order won’t work out for you – and that’s not a problem. For your convenience, merchandise purchased at AQUARY.COM.VN can be returned to anytime in Vietnam or sent back to us via the Vietnam Postal Service.
Please remember that all items must be returned new, unused, unwashed, unaltered, and with all original tags attached.
Returns that do not meet our policy will not be accepted and will be sent back to the customer.
Full-price merchandise may be returned for a full refund or exchange within 60 days of the date on your invoice. Items returned after 60 days will be credited the current selling price. Refunds will be made in the form of the original payment.
Unfortunately, we cannot accept merchandise after 90 days from the original ship date.
Sale-price merchandise may be returned for a full refund or exchange within 30 days of the date on your invoice. After 30 days, the sale product will not be eligible for return or exchange.
Hosiery, bodysuits and bathing suits are considered final sale and are not eligible for return, exchange or credit.